Senior Principal Value Realization Consultant

2 weeks ago

Santa Clara, California, United States Palo Alto Networks, Inc. Full time
About the Role

Palo Alto Networks is seeking a highly skilled Cybersecurity Value Strategist to join our Worldwide Shared Services team. As a key member of our Business Value Consulting team, you will play a critical role in driving value realization for our customers.

As a Cybersecurity Value Strategist, you will be responsible for engaging with customers to design and implement value realization programs, including governance frameworks and processes to ensure customers realize value over time. You will work closely with customers to deploy value tracking tools, support Quarterly Business Reviews (QBRs), and conduct in-depth analysis of value delivered.

Key Responsibilities
  • Value Realization Engagements
    • Lead and execute value realization engagements with customers to demonstrate the benefits from their investments.
    • Design and implement governance frameworks and processes to help customers continuously realize value over time.
    • Deploy and manage value tracking tools to monitor and measure the success of customer engagements.
  • Collaboration & Analysis
    • Support QBRs by providing detailed analysis and insights on the value delivered to customers.
    • Work closely with product and solution engineers to leverage and analyze telemetry data for deeper insights into customer value.
    • Conduct thorough analysis of value metrics and present findings to customers and internal stakeholders.
  • Customer Advocacy & Marketing
    • Build compelling customer case studies that highlight the value realized through our solutions.
    • Collaborate with the marketing team to create awareness and promote the value delivered to customers across various channels.
    • Serve as a customer advocate, ensuring that the value realized is communicated effectively both internally and externally.
Requirements
  • At least 10+ years of experience in value realization, customer success, consulting, or a related field.
  • Proven track record in executing value realization projects and delivering measurable outcomes for customers.
  • Strong experience in designing governance frameworks and deploying value tracking tools.
  • Excellent analytical skills, with the ability to leverage telemetry data and conduct in-depth analysis of value metrics.
  • Experience in building customer case studies and collaborating with marketing teams to promote value stories.
  • Exceptional communication and presentation skills, with the ability to engage effectively with customers and internal teams.
  • Experience in the cybersecurity or technology industry is a plus.
  • Bachelor's degree in Business, Finance, Engineering, or a related field - advanced degree preferred or equivalent military experience.
About Us

Palo Alto Networks is a leader in the cybersecurity industry, dedicated to protecting our digital way of life. We take our mission seriously and are committed to providing a safe and secure environment for our customers and employees. Our values are built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who share our passion for shaping the future of cybersecurity.

We offer a competitive compensation package, including a base salary, restricted stock units, and a bonus. Our benefits package includes a comprehensive health insurance plan, 401(k) matching, and a generous paid time off policy. We are an equal opportunity employer and celebrate diversity in our workplace.

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