Event Coordinator and Customer Service Representative
5 days ago
Event Coordination
Plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events. Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. Facilitate and implement party add-ons such as goody bags, balloons, etc. Communicate events with clients and store team members.
Customer Experience
Help customers shop, locate products, and provide them with solutions. Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. Educate customer on Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Operational Tasks
Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Participate in the truck un-load, stocking and planogram (POGs) processes. Perform Store in Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs execute Company policies and standards. Project a positive image and serve as a role model for other Team Members.
Requirements
Cross trained in Custom Framing selling and production. Must have experience working with children and children's events. Must have organizational skills, interpersonal skills, and creative problem-solving skills. Retail and/or customer service experience required.
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