Sales Associate
5 days ago
About Sonic Automotive
Sonic Automotive is a leading Fortune 500 company that is revolutionizing the way people shop for, buy, and service their vehicles. Our team of talented professionals works together to provide an unparalleled customer experience.
Job Summary
The Sales Agent is responsible for generating sales appointments with customers who contact the dealership via the internet to purchase new and/or pre-owned vehicles. This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest.
Key Responsibilities
- Respond to internet inquiries with courtesy, accuracy, and professionalism
- Promptly and accurately enter all customer inquiry data into the CRM
- Generate sales appointments
- Conduct phone surveys to assess customer preferences and quality of experience
- Effectively utilize lead management tools
- Compile all necessary reports, forms, and other documentation on a timely basis
- Perform other job-related duties as assigned
Requirements
- Excellent verbal and written communication skills
- Strong MS Office Suite computer skills
- Ability to work independently and as part of a team in a fast-paced environment
- Ability to work in a call center environment
- Strong organizational and time management skills
- Ability to read and comprehend rules, regulations, policies, and procedures
About the Role
This is an exciting opportunity to join a dynamic team and contribute to the success of Sonic Automotive. As a Sales Agent, you will have the chance to work with a variety of customers, develop your skills, and advance your career in the automotive industry.
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