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Customer Service Representative

2 months ago

Cheshire, Connecticut, United States Diversity Jobs Group Ltd Full time

About the Role

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Diversity Jobs Group Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Main Responsibilities

  • Engage with customers to understand their needs and provide tailored solutions
  • Provide information and guidance on our financial products and services
  • Work closely with colleagues to ensure seamless customer experiences
  • Identify opportunities to upsell and cross-sell products and services

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of financial products and services is an asset

About Us

Diversity Jobs Group Ltd is a leading provider of recruitment services, committed to delivering exceptional results and building long-term relationships with our clients and candidates. We value diversity and inclusion in the workplace and strive to create a culture that is welcoming and inclusive for all.