Retail Sales Floor Associate
4 days ago
Are you passionate about delivering exceptional customer service and driving sales in a fast-paced retail environment?
About the RoleWe are seeking a skilled Retail Sales Floor Associate to join our team at JCP Apparel & Accessories Ashland Town Center. As a key member of our sales floor team, you will be responsible for providing outstanding customer service, promoting products, and supporting checkout operations.
Key Responsibilities- Customer Service & Sales:
- Greet customers, assist with product inquiries, and deliver personalized service to drive sales and enhance customer satisfaction.
- Partner with colleagues to provide seamless support and maintain a positive store environment.
- Actively listen to customer concerns and resolve issues efficiently.
- Promote products and services to meet sales targets and drive revenue growth.
- Assist with credit, rewards, and gift card programs to optimize customer engagement.
- Checkout Standards:
- Process transactions accurately and efficiently, including returns and re-ticketing.
- Maintain a clean and organized checkout area, adhering to company standards.
- Support stocking and merchandising impulse fixtures to drive sales and improve store aesthetics.
- Proactively call for assistance when needed to ensure smooth checkout operations.
- General Operations:
- Participate in omnichannel efforts to enhance the customer experience.
- Assist with recovery, merchandise go-backs, replenishment, and other operational tasks as needed.
- Contribute to annual inventory processes to ensure accurate stock levels.
- Bachelor's degree or equivalent experience in a retail or related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in Point of Sale systems and mobile devices.
- Basic math skills and accuracy in handling cash and operating a cash register.
As a Retail Sales Floor Associate at JCP Apparel & Accessories Ashland Town Center, you can expect a competitive salary range of $25,000 - $35,000 per year, depending on experience and qualifications. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development in a dynamic retail environment.
Salary estimate: $27,500 per year.
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