Customer Service Associate

2 days ago


Rochester, Michigan, United States Great Lakes Ace Hardware Full time

Job Summary

We are seeking a highly skilled and experienced Sales Associate to join our team at Great Lakes Ace Hardware. As a key member of our sales floor team, you will be responsible for driving sales growth, enhancing the customer experience, and upholding our company's values and mission.

Key Responsibilities:

  • Maintain a high level of customer satisfaction by providing exceptional service, answering questions, and making recommendations.
  • Generate sales by using effective selling techniques, identifying customer needs, and promoting products.
  • Merchandise product, restock shelves, and maintain a visually appealing store environment.
  • Own assigned departments, including receiving, processing, and stocking merchandise.
  • Support the store management team in achieving sales goals, managing inventory, and controlling expenses.

Requirements:

  • High school diploma or equivalent required; six months related experience and/or training preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced retail environment.
  • Familiarity with new products and ad merchandise, as well as sound awareness of surroundings, customers, etc.
  • Ability to lift and move up to 40 pounds regularly and 50 pounds occasionally, with assistance if needed.
  • Demonstrated ability to adapt to changing priorities and deadlines.

Compensation Details:

Salary: $12.50 per hour

Benefits:

Health insurance, retirement plans, paid time off, and other benefits available.

At Great Lakes Ace Hardware, we are committed to creating a positive and inclusive work environment where everyone feels valued and respected. We believe that our employees are our greatest asset, and we strive to provide them with opportunities for growth and development.



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