Roving Retail Technician
3 days ago
As a Roving Retail Technician at Asurion, you will be the face of our company, delivering award-winning customer experiences and ensuring our customers get the most out of their devices, appliances, and connections.
Key Responsibilities:
- Travel to locations throughout a designated market, providing personalized customer experiences and performing repairs efficiently.
- Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers.
- Achieve sales goals and handle work orders, managing inventory and overseeing buybacks and product returns.
- Learn and provide best practices between stores, sharing feedback for store improvements.
Requirements:
- High school diploma or GED
- 1+ years of customer service/retail sales experience
- 6+ months of experience with product service support or electronics troubleshooting (preferred)
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule and travel up to 100 miles (store to store)
We Offer:
- Ongoing training to grow your skills
- Competitive hourly pay and benefits
- Paid time off
- Career growth opportunities based on your interests
- Tuition reimbursement (full-time employees)
- 401(k) retirement savings plan with employer match
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