Repair Shop Coordinator
1 week ago
Position Overview:
The Shop Supervisor plays a crucial role in meeting production goals, managing repair operations, and ensuring service excellence. This position involves daily communication with management and effective workload scheduling.
- Deliver consistent updates regarding production metrics and workforce readiness to enhance customer satisfaction.
- Clearly outline job expectations to both internal teams and external clients.
- Evaluate service quotes and project proposals to guarantee equitable returns.
- Set and uphold quality assurance standards for all tasks while assessing employee performance.
- Prepare precise service reports for management to facilitate warranty claims.
- Propose equipment and tool needs for consideration in the capital budget.
Qualifications:
Candidates should possess at least 5 years of experience in repair services, demonstrate leadership capabilities, and hold a GED or High School diploma. Proficiency in computer applications, strong communication skills, and adaptability in work hours are essential. Exceptional customer service skills and meticulous attention to detail are also required.
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