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Client Relationship Specialist 2

2 months ago

Irving, Texas, United States Publicis Groupe Full time
How You'll Contribute

As a Client Relationship Specialist 2 within Publicis Groupe's Travel Sector, you will be integral to expanding our existing portfolio by utilizing your knowledge to identify, influence, present, and finalize agreements with clients.

Your contributions will be vital in achieving and surpassing targets, leading to substantial revenue enhancement for Publicis Groupe.
Your Key Responsibilities

In the role of Client Relationship Specialist 2, you will be essential in advancing a current portfolio of clients.

You will identify, influence, present, and finalize agreements with clients, meeting and exceeding targets by leveraging Publicis Groupe's extensive capabilities.
Who You Are
What You Bring:
Client Partnership:
Establish yourself as a trusted partner to clients, fostering mutually beneficial outcomes that drive revenue growth for Digital Media.

Utilize your comprehensive digital media expertise to uncover client needs and determine how programmatic display, video, OTT/CTV, and streaming audio solutions can assist clients in achieving their business objectives.


Reporting and Insights:
Oversee client reporting, analysis, and insights. Extract actionable insights from available reports and provide strategic recommendations.

Team Collaboration:

Collaborate with the Account Management team to coordinate internal resources for the preparation and delivery of objective-driven solutions for travel clients.


Consultative Sales Approach:

Employ creativity to provide tailored sales solutions that address clients' marketing requirements and help them reach their business goals.


Account Oversight:

Manage the daily administration of accounts both internally (within Digital Media Solutions and Publicis Groupe) and externally (with the client).


Relationship Development:

Cultivate and sustain relationships with key stakeholders, including Publicis Groupe, Digital Media account management, media, analytics, legal, compliance, and key decision-makers and influencers at the client and/or agency.


Strategic Roadmapping:
Formulate a success roadmap that guarantees client satisfaction, growth, and trust, ultimately becoming the client's trusted advisor.


Why You Might Stand Out:
Experience: 4+ years of professional experience, particularly in the digital media and programmatic advertising technology sectors.


Client Management Expertise:

Background in client management or sales (or sales support) (client side, advertising solutions, digital marketing, agency experience).


Reporting and Performance Reviews:

Proficient in campaign reporting and business reviews, including analyzing performance reports, uncovering insights, and developing and delivering performance reports, insights, and recommendations.


Marketing Knowledge:

Familiarity with key marketing components, including strategy, analytics, programmatic display, video, OTT/CTV, and/or streaming media performance, and advertising technology.


Self-Starter:
Ability to independently identify opportunities, new business, and market gaps.

Analytical Skills:
Strong analytical background with a grasp of analytic tools and techniques.

Strategic Insight:
Understanding of marketing program strategy, design, execution, and measurement/attribution.

Negotiation Proficiency:
Skilled in negotiation.

Communication Skills:
Effective communication across various organizational levels.

Collaborative Spirit:
Ability to thrive in a team-oriented and highly collaborative environment.

Sales Acumen:
Experience in sales and business development is advantageous.

Technical Proficiency:
Competent in Microsoft Office, Excel, PowerPoint, and Sales Management software.

Educational Background:
BA/BS with a strong academic record is preferred. MBA is a plus.

Additional Information

Publicis Groupe is a global leader in advertising and marketing technology, strategically positioned at the heart of the industry.

Our solutions empower clients to harness the power of their first-party data to activate campaigns across various channels and devices, with an unmatched ability to demonstrate outcomes.

For years, we have been assisting marketers from the world's leading brands in personalizing experiences for millions through our innovative technology, solutions, and services.

Our industry-leading identity provides brands with a clear, privacy-safe view of their customers, which can be utilized across our suite of digital media, retail media, messaging, and loyalty solutions.

We process over 400 billion consumer actions daily and hold numerous patents for proprietary technology, including real-time modeling languages and advancements in consumer privacy.

Thanks to the dedication of every employee, Publicis Groupe has consistently been recognized as an industry leader.

Publicis Groupe embraces a core set of values that define our culture and guide us in creating value for our clients, our people, and consumers.

We seek candidates who align with our company values, demonstrate them, and make them meaningful in their daily work:

Integrity: We are transparent and have the courage to do the right thing.
Collaboration: We believe teamwork is the catalyst that unlocks our full potential.
Purposeful Innovation: We shape the market with significant ideas that drive impactful outcomes.
Respect for All Voices: We embrace diversity and foster a culture of connection and belonging.
Accountability: We trust each other to own and deliver on common goals.
As a Publicis Groupe employee, you are entitled to benefits that prioritize you, your family, and your financial well-being.

Our benefits encompass a wide range of offerings, including but not limited to:

Flexible Time Off:
Flexible time off policies and paid holidays.

Health and Well-Being:
Comprehensive health coverage, retirement plans, tuition assistance, and professional development opportunities.
Publicis Groupe is an Equal Opportunity Employer.

Our policy is to ensure that no applicant or employee is discriminated against based on any characteristic protected by applicable federal, state, or local law.

Publicis Groupe also prohibits harassment of applicants and employees based on any of these protected categories. We will provide accommodations to applicants needing assistance in completing the application process.