Healthcare Support Specialist

2 weeks ago

New Hope, Minnesota, United States North Memorial Healthcare Full time

Position Overview:

At North Memorial Healthcare, you will play a crucial role as a member of our diverse and supportive team, dedicated to fostering professional development and offering substantial benefits, including tuition reimbursement and a culture that promotes education and training opportunities.

Our healthcare system includes multiple hospital locations and a comprehensive network of clinics, ensuring we provide exceptional care across various communities.

Our facilities are recognized for excellence, including a top-rated trauma center and specialized care for women and children, reflecting our commitment to high-quality healthcare services.

Benefits of Joining Our Team: As a non-profit organization, North Memorial Healthcare offers eligibility for the Public Student Loan Forgiveness program. Most part-time and all full-time roles come with benefits such as:

  • Adoption Reimbursement up to $3000 per child
  • Child Care Discount Program
  • Education/Tuition Reimbursement
  • 24/7 Fitness Center Access for eligible team members

Commitment to Diversity, Equity & Inclusion: We believe that our strength lies in our diversity. Our initiatives aim to embrace the unique contributions of each team member, ensuring everyone feels valued and included.

We celebrate the diverse backgrounds, languages, and traditions of our community, fostering an environment of authenticity and respect.

Role Responsibilities: The Healthcare Support Specialist will oversee patient flow within the clinic and assist healthcare providers in delivering effective care to our diverse patient population.

Patients of all ages, from infants to seniors, require tailored care, and the focus of this role is on collaborative and delegated tasks as outlined in the Medical Assistant scope of practice.

Key responsibilities include:

  • Collaborating with the healthcare team to meet patient needs
  • Communicating effectively regarding patient progress and concerns
  • Participating in skill assessments and competency validations as required

Qualifications:

  • High School diploma or equivalent required
  • Completion of an accredited Medical Assistant program or relevant experience
  • Preferred certification as a Medical Assistant
  • Experience in a clinical setting is advantageous

Skills and Abilities:

  • Ability to manage multiple tasks efficiently
  • Proficiency in computer software applications
  • Current BLS Certification required

Work Schedule: This position requires a commitment of 80 hours per two-week pay period, with day shifts.

Remote or On-site: This role is on-site.

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