Automotive Claims Specialist
1 day ago
About the Role:
We are seeking a skilled Mechanical Claims Representative to join our team at TEKsystems. As a Mechanical Claims Representative, you will play a critical role in maintaining our reputation of honesty, fairness, and excellence by combining exceptional customer service and your automotive expertise to assist customers through our customer contact center.
Key Responsibilities:
- Review, investigate, and authorize minor mechanical claims based on established contract guidelines
- Communicate with retail and wholesale customers, repair facilities, and non-related parties to resolve and process claims
- Utilize technology and communication tools to process claims, review policies and procedures, labor times, and retrieve documents
- Apply knowledge of automotive repair and labor guides to determine claim eligibility
Requirements:
- 3+ years of automotive mechanical experience or mechanical claims experience
- ASE or other Automotive certification preferred (can be expired)
- Strong communication and computer skills
- Experience with labor guides and scan tools (not required)
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a leading national provider of original vehicle warranties
- Collaborative and dynamic work environment
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
Equal Opportunity Employer:
TEKsystems is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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