Automotive Service Advisor
2 days ago
At Jones Auto Group, we are seeking a highly skilled and customer-focused Service Advisor to join our team.
The ideal candidate will have a strong background in customer service, preferably in the automotive industry, and be knowledgeable about automotive systems and repairs.
The Service Advisor will act as a liaison between customers and our service department, ensuring their needs and expectations are met. This includes welcoming and greeting customers in a friendly and professional manner, consulting with customers to understand their vehicle service needs and issues, and scheduling appointments for service and repairs.
The Service Advisor will also provide accurate estimates and quotes for services and repairs, act as a point of contact for customers throughout the service process, and communicate recommendations for additional services or repairs needed.
Additionally, the Service Advisor will generate and explain invoices to customers, including a breakdown of service costs, and resolve customer complaints and concerns in a timely and professional manner.
The successful candidate will have excellent communication and interpersonal skills, strong organizational and time-management skills, and the ability to multitask and work in a fast-paced environment.
We offer a competitive salary range of $4000 to $8000 per month, paid biweekly, and a comprehensive benefits package including medical, dental, and vision insurance, 401(k) retirement plan with company match, paid time off, and holiday pay.
Opportunities for career advancement within the Jones Auto Group are also available.
We are an equal opportunity employer and welcome applications from diverse candidates.
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