Field Service Engineer
4 weeks ago
Job Summary
We are seeking a skilled Field Service Engineer to join our team at JCSI. As a Field Service Engineer, you will be responsible for troubleshooting, maintaining, and conducting preventive and corrective measures on our equipment at client facilities.
Key Responsibilities
- Troubleshoot and maintain electrical systems, including PLC/PC controls, servo drives, and mechanical systems.
- Install and test software systems, ensuring seamless integration with existing infrastructure.
- Perform detailed function testing of all system components, identifying and resolving issues promptly.
- Install and adjust mechanical and electrical system components, ensuring optimal performance.
- Implement and execute commissioning protocols, ensuring smooth system startup and operation.
- Provide remote support to customer technicians for hardware and software issue resolution, ensuring timely and effective resolution.
- Develop and deliver customer training courses, enhancing customer knowledge and expertise.
- Provide on-call service outside of standard business hours, ensuring 24/7 support and availability.
- Document all performed activities, maintaining accurate and detailed records.
Requirements
- 3+ years of experience in electrical systems, troubleshooting, preventive and corrective maintenance, installation, and testing of equipment.
- Strong knowledge of electrical systems, PLC/PC controls, servo drives, and mechanical systems.
- Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
- Proficiency in Microsoft Office applications, particularly Excel, and ability to learn new software systems quickly.
- Valid work permit, driver's license, and passport, with willingness to travel mainly within North America and occasionally to the head office in Germany.
- Bachelor's degree in Engineering, with a strong foundation in electrical systems and mechanical engineering.
About JCSI
JCSI is an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace. We do not discriminate in employment based on race, color, religion, sex, sexual orientation, genetics, marital status, age, national origin, mental or physical disability, veteran status, gender identity, or any other status or condition protected by applicable federal, state, or local laws.
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