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Client Relations Specialist

2 months ago

Gadsden, Alabama, United States Todd Davis - State Farm Agent Full time
Job Overview

ROLE SUMMARY:
Todd Davis - State Farm Agent is in search of a detail-oriented and proactive professional to undertake administrative responsibilities and assist insurance agents in attracting and retaining clients. As an Account Associate within our agency, your meticulousness, commitment to client satisfaction, and sales orientation will prepare you for this dynamic role. Your efforts as a driven individual who excels in a fast-paced setting will create opportunities for career advancement and increased earnings.

KEY RESPONSIBILITIES:

  • Develop and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer service, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Employ a customer-centric, needs-based assessment approach to inform clients about various insurance products.
  • Utilize effective communication skills to meet customer needs while fostering business growth.

REQUIRED QUALIFICATIONS:

  • Strong dedication to customer service excellence.
  • Previous sales experience is preferred (including roles in outside sales, inside sales, retail sales, or telemarketing).
  • Ability to obtain Property and Casualty License.
  • Ability to secure a Life/Health License.
  • Willingness to meet agreed-upon marketing objectives.
  • Interest in promoting products and services tailored to customer requirements.

COMPENSATION AND BENEFITS:

  • Base salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Potential for growth and advancement within the office.