Assistant General Manager

4 days ago


Ann Arbor, Michigan, United States Panera Bread Full time
About Panera Cafe

At Panera Cafe, we're passionate about serving up more than just great food - we're dedicated to creating a welcoming and inclusive environment for our guests and team members alike.

Job Summary

We're seeking an experienced and motivated Assistant General Manager to join our team As an Assistant General Manager, you'll play a key role in leading our cafe team to success, driving sales growth, and delivering exceptional customer experiences.

Key Responsibilities
  • Lead and Develop Your Team
    • Recruit, train, and develop a high-performing team of cafe staff
    • Coach and mentor team members to achieve their full potential
    • Manage team performance to ensure cafe goals and quality standards are met
  • Drive Sales Growth and Profitability
    • Execute company and cafe strategies for sales growth and flow-through
    • Manage associate labor to support and drive cafe profitability
    • Assist in maintaining cafe costs and inventory
  • Ensure Exceptional Guest Experiences
    • Build customer relationships that lead to long-term, loyal patrons
    • Ensure every customer is delighted by the quality of our food, service, staff, and safety measures
  • Maintain High-Quality Operations and Service
    • Ensure Panera's standards of excellence are always maintained and continually improved
    • Motivate your team to meet and exceed cafe goals
    • Adhere to cafe systems and processes to accomplish day-to-day operations
Requirements
  • Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
  • Proven ability to drive positive results
  • Proven ability to run great shifts
  • Demonstrated understanding of the business
  • ServSafe certification
  • At least 18 years of age
Growth Opportunities

As an Assistant General Manager at Panera, you'll have the opportunity to grow and develop your career with our company. We offer a range of training and development programs to help you succeed in your role and beyond.

Some of the benefits of working at Panera include:

  • A path to success: Our Assistant General Managers can continue their career growth by pursuing our Operating Partner Program
  • Skills and training: At Panera, you'll build skills you can use anywhere
  • Nationwide opportunities: We open about 100 new cafes each year, so you'll have plenty of chances to move or grow with us


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