Plant Operations Manager

3 weeks ago

Carlsbad, United States Meritum Energy Holdings Full time

Job Summary

The Plant Manager is responsible for overseeing the daily operations of our Pico Propane and Fuels plant in Carlsbad, NM. This includes ensuring compliance with federal, state, and local regulations, managing inventory, and meeting budget revenue guidelines.

Duties/Responsibilities:

  • Provides feedback to senior management on plant performance
  • Maintains adequate systems knowledge and provides support to regional manager
  • Responsible for inventory management and meeting budget revenue guidelines
  • Evaluates daily, weekly, and monthly plant reporting as required by plant and/or regional manager
  • Ensures daily, weekly, and monthly functions are performed as required
  • Leads staff in collection efforts and monitors accounts and overall AR activity
  • Monitors and implements all safety practices as regarded by regulatory agencies and company policies
  • Responsible for the coordination of fleet maintenance, safety records, DOT files/records with Pico Propane and Fuels fleet management and compliance
  • Schedules and dispatches all drivers and service technicians
  • Responsible for accounts receivable for the region and monitors accounts
  • Assists with propane dispensing, fuel deliveries, and service technician work as needed
  • Coordinates safety initiatives with the director of safety and implements as directed

Personnel Management:

  • Assists with recruiting and hiring, while responsible for onboarding and training employees based on criteria agreed upon by senior management
  • Duties will include managing tasks, staff meetings, development programs, and operational reports as needed
  • Develops, manages, and schedules training for plant field staff
  • Coordinates with administration the compliance of office staff with established company policies and standards
  • Demonstrates ability to interact and cooperate with all company employees
  • Adheres to all company policies, procedures, and business ethic codes and ensures they are communicated and implemented within the team

Customer Service:

  • Resolves customer problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution
  • Responsible for achieving acceptable customer positive reviews on review platform
  • Ensures region personnel provides timely and professional responses to all customer inquiries

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

Qualifications

Required Skills/Abilities:

  • Proven leadership with the ability to motivate and coach a team
  • Ability to attain necessary certifications to ensure plant success
  • Ability to speak clearly, professionally, and eloquently, with the ability to be responsive
  • Ability to use active listening skills, while giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
  • Ability to respond effectively to the most sensitive inquiries or complaints
  • Ability to handle multiple demands at one time
  • Proficient in the current Microsoft Office Suite

Education, Certification, Licenses Required:

  • An associate's degree or high school diploma/GED with at least two (2) years of management experience and experience in general trades such as plumbing, mechanics, etc.; or a combination of experience and education that results in the required knowledge, skills, and abilities
  • Must have a valid driver's license with a clean driving record
  • CDL-A with hazmat and tanker endorsements (preferred)

Physical, Mental, Behavioral Requirements:

  • Prolonged periods sitting at a desk and working on a computer
  • The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch
  • Regularly and safely lifts, carries, and handles supplies and equipment weighing at least 20 - 80 pounds
  • Must pass pre-employment screening and background check
  • Position may require working evening hours and weekends as needed
  • Work is normally performed outside where exposure to conditions of extreme heat/cold, fumes and gases, and airborne particles is common

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