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Medical Office Assistant Manager
2 weeks ago
At Platinum Dermatology Partners, we strive to provide exceptional care to our patients while empowering our doctors to focus on what matters most – delivering top-notch medical services. With over 145 clinics across Texas, Arizona, California, Nevada, and Florida, we're committed to expanding our reach and improving patient outcomes. Our core values drive everything we do, from collaboration and ownership to respect and excellence.
Job Overview
We're seeking an organized and detail-oriented Front Desk Coordinator to join our team. This role involves managing front desk operations, ensuring smooth patient flow, and maintaining accurate records. As a member of our team, you'll be part of a dynamic and supportive environment that prioritizes compassion, integrity, and innovation.
Duties and Responsibilities
- Manage front desk operations, including answering phones and greeting patients
- Coordinate scheduling, patient flow, and record-keeping
- Develop and maintain strong relationships with patients, providers, and staff
- Identify and resolve issues promptly and professionally
- Maintain confidentiality and adhere to HIPAA guidelines
- Collaborate with cross-functional teams to ensure seamless service delivery
Requirements
- High School Diploma or GED equivalent required
- Minimum 1-2 years experience in a medical office/clinic
- Strong communication and interpersonal skills
- Ability to multitask, prioritize, and meet deadlines
- Familiarity with EMR systems and medical terminology
- Commitment to ongoing learning and professional development
Benefits
We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as opportunities for professional growth and development.
