Client Service Representative

4 weeks ago


Farmington, New Mexico, United States Bank of America Full time

Job Description:

At Bank of America, we strive to create a workplace where our teammates can grow and thrive. As a Client Service Representative, you will play a crucial role in delivering exceptional client experiences that drive business growth and customer satisfaction.

Key Responsibilities:

  • Process transactions accurately and efficiently in a fast-paced environment
  • Introduce products and services that meet client needs and exceed expectations
  • Ensure clients are quickly connected to the right teammate to meet their needs
  • Educate clients on conducting simple transactions through self-service technologies

Requirements:

  • Enthusiastic and motivated self-starter with a strong work ethic and focus on results
  • Effective collaborator with strong relationships-building skills
  • Passionate about delivering exceptional client experiences
  • Excellent communication and problem-solving skills
  • Ability to learn and adapt to new information and technology platforms

Preferred Qualifications:

  • Experience in financial services or retail sales
  • Knowledge of financial services industry, products, and solutions
  • Cash handling experience

What We Offer:

  • A dynamic and inclusive work environment
  • Competitive compensation and benefits package
  • Opportunities for growth and development

Bank of America is an Equal Employment Opportunity and Affirmative Action Employer:

We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We also prohibit discrimination based on medical condition, marital status, or any other factor that is irrelevant to the performance of our teammates.



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