Guest Hospitality Coordinator

6 days ago


Chantilly, Virginia, United States Residence Inn by Marriott Full time

**Job Summary:**

We are looking for a motivated and friendly Guest Experience Specialist to join our Residence Inn by Marriott team. As a key member of our front desk team, you will play a critical role in providing exceptional customer service and ensuring that every guest has a memorable stay with us.

**Key Responsibilities:**

  • Welcome and greet guests upon arrival, offering a warm and welcoming smile;
  • Efficiently process check-ins and check-outs, ensuring accuracy and attention to detail;
  • Respond promptly to guest inquiries and resolve any issues or complaints in a professional and courteous manner;
  • Maintain a clean and organized lobby area, creating a positive first impression for our guests;
  • Provide personalized recommendations and assistance to guests, enhancing their overall stay experience.

**Salary and Benefits:**

We offer a competitive salary of $55,000 - $70,000 per year, based on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as paid time off and opportunities for career advancement.



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