Front Desk Associate

4 weeks ago

Camas, Washington, United States Gold's Gym Washington Full time

We are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at Gold\u0027s Gym PNW. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, ensuring a welcoming and positive atmosphere during night and weekend shifts.

Key Responsibilities:

  • Register all guests using the correct procedures and direct appointments to fitness consultants professionally.
  • Follow up on telephone inquiries to ensure appointments are booked correctly.
  • Respond promptly to member requests, inquiries, and concerns, maintaining our high-quality service standards.
  • Distribute towels, and other materials as needed, making class reservations and processing retail and concession sales.
  • Attend staff meetings as directed and help maintain the front desk area according to company standards.
  • Work scheduled shifts and adhere to company attendance policies.
  • Perform other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor, including light cleaning and organizing weights.
  • Follow specific closing procedures, such as turning off lights, securing the facility, and setting the alarm system.
  • Assist members with any questions or concerns they may have as they prepare to leave the gym.
  • Lock up and secure the facility to prevent unauthorized access.
  • Communicate with the opening shift staff to relay any important information or issues that need attention the next day.
  • Ability to communicate effectively with both staff and members, both verbally and in writing.
  • Functional computer skills are required.
  • Must be able to work a flexible schedule, including holidays and weekends.
  • Comply with all Gold\u0027s Gym policies and procedures.

We offer a competitive pay and a supportive team environment. If you are a motivated individual looking for a fulfilling part-time job, we encourage you to apply for our Front Desk Associate position.

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