Customer Experience Specialist

1 month ago


Brockton, Massachusetts, United States Norman's Gift Shops, Inc. Full time
Job Overview

Norman's Gift Shops, Inc. is seeking a skilled Customer Experience Specialist to join our team in Bridgewater, NJ. As a key contributor to our customer-centric approach, you will be responsible for delivering exceptional service and driving sales growth.

Key Responsibilities:

  • Develop and maintain a deep understanding of our products and services to provide personalized recommendations to customers.
  • Build strong relationships with customers to drive loyalty and retention.
  • Meet or exceed sales targets by effectively promoting and selling our products.
  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with colleagues to achieve store goals and objectives.

Requirements:

  • Must be 16 years of age or older.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Benefits:

  • Competitive hourly rate.
  • Opportunities for career advancement.
  • Flexible scheduling.

Norman's Gift Shops, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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