Client Solutions Specialist
3 weeks ago
At Heidelberg Materials US, Inc., we value our employees and strive to provide them with a comprehensive benefits package.
We offer:
$53,560 - $66,053 per year (dependent on location).
**Job Description**
- Provide excellent customer service via phone, email, and chat.
- Effectively resolve customer issues and complaints.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to enhance customer service processes.
- Offer product and service information to customers.
**Key Skills**
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in using customer service software and tools.
- Commitment to delivering high-quality customer service.
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