Technology Leadership Position
1 week ago
About the Role
\We are seeking an experienced IT Manager to join our team at Marine Construction Company. The successful candidate will have a strong background in technology and application systems support, with experience in Microsoft Office 365, Azure Active Directory, VOIP systems, and other SaaS platforms.
\The estimated salary for this position is $80,000 per year, plus quarterly bonus earnings and full benefits. We offer a competitive benefits package, opportunities for growth and development, and a positive working environment.
\Key Responsibilities:
\- \
- Manage the helpdesk and ensure quick resolution and response to employees throughout the organization.\
- Identify problematic areas and implement strategic solutions in a timely manner.\
- Develop and implement IT policies and best practice guides for the organization.\
- Support basic IT requirements through installation, troubleshooting, account maintenance, and training for IT network hardware, software, cell phones, printers/copiers/scanners.\
- Provide positive customer service to end-users by actively troubleshooting, training, and supporting day-to-day needs.\
- Monitor the performance of information technology systems to determine cost and productivity levels and make recommendations for improving the IT infrastructure.\
- Maintain and monitor IT equipment inventory and establish a plan to appropriately refresh equipment periodically.\
- Identify opportunities for team training and skills advancement.\
- Other associated duties as required to help fulfill the organization's mission.\
- Utilize strong communication skills to interact effectively with employees at all levels, including non-technical users.\
- Ability to multitask, adapt to changes, and maintain a high level of customer service.\
- Proven ability to operate and maintain a variety of technology platforms and applications.\
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