Pet Care Specialist

5 days ago


Lakewood, Washington, United States Synergy Pet Group Full time

We are seeking a dedicated Pet Care Specialist to join our Customer Care team at Synergy Pet Group.

About the Role

This is an exciting opportunity to work with a rapidly growing company that maintains a portfolio of brands and products in the pet and veterinary industries. As a Pet Care Specialist, you will be responsible for providing exceptional customer service, managing inbound phone calls, emails, and LiveChats daily, and becoming an expert in our products and processes.

Key Responsibilities:

  • Act as the face of the company for our members and potential members
  • Manage a large number of inbound communications daily
  • Become an expert in our products and processes
  • Identify and understand the needs of each customer, manage expectations, and prioritize meeting and exceeding their needs
What We Offer

At Synergy Pet Group, we offer a competitive salary range of $45,000 - $55,000 per year, depending on experience, plus a range of benefits including health, dental, vision, and life insurance, 401K retirement plan, and pet benefits.


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