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Client Service Associate/Teller

2 months ago

Phoenix, Arizona, United States BankTalent HQ Full time
{"title": "Client Service Associate/Teller", "description": "Job Summary

At BankTalent HQ, we're seeking a skilled Client Service Associate/Teller to join our team in the Williams branch. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and identifying opportunities to cross-sell our products and services.

Key Responsibilities
  • Process debit and credit transactions accurately and efficiently, maintaining a high level of balancing and accuracy.
  • Identify and address client needs by providing a range of services, including account opening, loan processing, and ATM card issuance.
  • Resolve client issues through direct action or referral to alternative resources.
  • Maximize cross-selling opportunities by exploring client needs and preferences.
Requirements
  • High school diploma or equivalent and relevant experience in cashiering, customer service, or a related field.
  • Basic knowledge of math, cashiering, balancing, debits, credits, and bank products.
  • Excellent balancing and customer service skills.
  • Ability to work a flexible schedule, including weekends and holidays.
What We Offer
  • Competitive compensation package, including medical, dental, and vision insurance.
  • 401(k) plan with company match and profit sharing.
  • Paid training, paid time off, and 11 paid federal holidays.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition reimbursement for qualifying employees.
Why Join Us?

At BankTalent HQ, we value our employees and offer a supportive and inclusive work environment. We're committed to helping our clients achieve their financial goals and providing exceptional customer service.

", "company": "BankTalent HQ"}