Security Operations Manager

1 week ago


Houston, Texas, United States Allied Universal® Full time
Job Overview

Allied Universal, a leading security and facility services company, offers a rewarding career as a Field Supervisor. In this role, you will support operations for remotely managed accounts by supervising Security Professionals and ensuring site coverage at all times. You will work closely with Operations Managers to oversee the delivery of security services.

Key Responsibilities
  • Conduct regular site visits to monitor performance, address daily operations issues, and communicate policy changes or company information.
  • Supervise Security Professionals, provide on-the-job training, and ensure they are equipped to handle emergency situations.
  • Respond to call-offs, identify replacements, and assist with scheduling.
  • Identify and report personnel problems, such as payroll issues or employee relations complaints.
  • Administer counseling or disciplinary actions as directed by management.
  • Distribute information to posts and obtain signed acknowledgements.
  • Respond to client or site emergencies and ensure proper communication with Operations and/or Branch Manager.
Requirements
  • High school diploma or equivalent.
  • Licensing requirements may be subject to state and/or local laws and regulations.
  • Valid Driver's License with at least one year of driving experience and a clean driving record.
  • Minimum of three (3) years of professional protective service experience.
  • Ability to write effective reports and use good independent judgment.
  • Outstanding oral and written communication skills.
  • Ability to interact with clients and manage competing assignments.
Preferred Qualifications
  • Experience in scheduling, operations management, or leadership functions in the security industry.
  • Prior experience in the security industry, law enforcement, or military.
  • Working knowledge of Microsoft Office applications.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran.



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