Student Success Coach
4 weeks ago
Colorado Technical University (CTU), part of Perdoceo Education Corporation, is seeking a dedicated and compassionate Student Success Coach to join our team. As a Student Success Coach, you will play a vital role in empowering students to achieve their academic potential and reach their educational goals.
About the Role
The Student Success Coach is responsible for providing personalized support and guidance to students throughout their education program. This includes proactive and timely outreach, encouraging and supporting students through daily and weekly interactions, and providing a trusted environment for students to share their thoughts, aspirations, concerns, and interests.
Key Responsibilities
- Support enrollment, student development, and retention services while ensuring a quality learning experience.
- Manage a group of assigned students and coach each through their degree program.
- Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
- Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
- Offer and teach students how to use resources to help maximize the success of each student.
- Become a certified resume reviewer to provide resume and career development support.
- Be a liaison for students, enabling them to connect with various departments.
Requirements
- Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent).
- Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential.
- Knowledge of academic policies and procedures.
- Ability to learn technical skills quickly.
- Excellent communication/listening skills, including a pleasant phone manner.
- Strong customer support focus and attention to details.
What We Offer
- Salary Range between $23 and $24 per hour.
- Paid time off.
- Comprehensive medical, pharmaceutical, dental, and vision benefits.
- Health savings and flexible spending accounts.
- 401(k) Savings Plan.
- Life and Disability Insurance.
- Tuition assistance.
- Employee Stock Purchase Plan.
- Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
- Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches).
*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
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