Order Coordinator

9 hours ago


Carlsbad, New Mexico, United States Valve Sales Inc Full time
Job Summary

Valve Sales, Inc. is seeking a highly skilled Order Processor to join our dynamic team. As an Order Processor, you will play a pivotal role in turning customer requests into reality by collaborating closely with our Inside Sales Representatives. Your primary responsibility will be to ensure that every order is processed efficiently and delivered on time.

Key Responsibilities
  • Engage with Vendors & Sales Teams: Be the voice of support and interact with vendors and sales representatives via phone, email, or in-person, ensuring everyone feels valued and heard.
  • Foster Positive Relationships: Maintain a friendly, professional attitude toward vendors and coworkers-your positive energy is key to our collaborative culture.
  • Order Management: Take charge of processing sales orders, issuing purchase orders, and initiating invoicing. Your attention to detail will keep everything running smoothly.
  • Record Keeping: Keep meticulous accounts of vendor interactions, documenting inquiries, complaints, and comments to help us continuously improve.
  • Sales Support: Be the backbone of our sales team, providing the support they need to excel.
  • Versatile Contributions: Be ready to tackle other related duties and projects as assigned, showcasing your flexibility and eagerness to contribute.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: A minimum of 3 years in customer sales and/or data entry is preferred.
  • Communication Skills: Excellent verbal and written communication skills, including active listening. You'll be our frontline ambassador.
  • Service-Oriented: A knack for resolving grievances and ensuring customer satisfaction is essential.
  • Tech-Savvy: Strong computer skills and the ability to quickly learn new software.
  • Typing Skills: Ability to type 50+ words per minute-speed and accuracy are key.
  • Adaptability: A willingness to learn and implement new processes aimed at enhancing efficiency and continuous improvement.
  • Attention to Detail: Ability to multi-task while staying detail-oriented is a must.
Work Environment

Expect prolonged periods of sitting at a desk and engaging with your computer.

Physical Activity: Ability to lift up to 15 pounds occasionally and perform repetitive movements when entering data.

If you're ready to take on this exciting opportunity and be part of a team that values excellence and innovation, we want to hear from you. Join us in delivering top-notch valve solutions to our customers and help us shape the future of our industry.


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