Housekeeping Team Member

2 weeks ago


Tallahassee, Florida, United States MCR Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at MCR Hotels. As a Houseperson, you will play a vital role in maintaining the cleanliness and organization of our hotel, ensuring a positive experience for our guests.

Key Responsibilities
  • Support the housekeeping team in maintaining the cleanliness and organization of guest rooms, public areas, and back-of-house spaces.
  • Clean and maintain guest hallways, stairwells, service areas, and ice rooms.
  • Collect trash and soiled linen from housekeepers and deliver to the laundry room.
  • Deliver and retrieve guest requests in a timely manner.
  • Monitor the placement and condition of public space furniture and report any issues to management.
  • Restock guest floor linen closets and guest amenities.
  • Assist housekeepers in stripping linen and trash from guest rooms as needed.
  • Replenish amenities and supplies in assigned guestrooms.
  • Stock and maintain housekeeping carts.
  • Treat guests and team members with a pleasant, professional, and friendly demeanor.
  • Be knowledgeable about the hotel and its amenities.
  • Ability to follow a checklist.
  • Store and retrieve luggage or packages for guests in storage areas as needed.
  • Perform other duties as assigned.
Requirements
  • Must have a positive attitude and willingness to learn.
  • Physical ability to perform job functions with attention to detail, speed, and accuracy.
  • Ability to follow instructions, assigned tasks, and meet deadlines.
  • Must have the ability to communicate effectively and clearly.
  • Availability to work a flexible schedule including days, evenings, holidays, and weekends.
  • Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.
Preferred Qualifications
  • Previous hotel housekeeping experience.
  • Knowledge of industrial carpet cleaning products.


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