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Senior Workforce Strategy Executive

2 months ago

Worcester, Massachusetts, United States Family Health Center Full time
Job Overview

Position Summary:

The Chief Workforce Officer serves as a pivotal strategic leader dedicated to enhancing the overall workforce, organizational culture, and employee engagement while managing essential HR functions. This role is crucial in ensuring that the organization possesses the necessary skills, cultural alignment, and HR framework to achieve current and future business objectives. The CWO adopts a forward-thinking approach to workforce planning and talent management, acting as a key contributor to the organization's success, competitiveness, and adaptability.

Core Responsibilities:

  1. Commitment to Community Health: Advocate for health care accessibility for families in underserved areas.
  2. Innovative Service Delivery: Adapt and develop new health service delivery methods.
  3. Confidentiality: Handle sensitive information with the utmost discretion.
  4. Effective Communication: Exhibit strong oral and written communication skills with various stakeholders.
  5. Bilingual Skills: Proficiency in English and an additional language relevant to the patient demographic is preferred.
  6. Independent Functioning: Ability to work autonomously while planning and executing necessary tasks.
  7. Resource Awareness: Knowledge of available resources within the health center to support patient needs.
  8. Patient-Centered Care: Deliver health care that is efficient, effective, and culturally competent.
  9. Compliance: Process personal health information in line with established policies and regulations.

Program-Specific Responsibilities:

  1. Strategic Workforce Planning:
    1. Anticipate future talent and skill requirements.
    2. Formulate workforce and talent acquisition strategies.
    3. Adapt to industry and labor market changes.
  2. Talent Management:
    1. Oversee recruitment, onboarding, and professional development.
    2. Implement strategies for employee retention.
    3. Enhance performance management systems.
    4. Develop leadership and succession plans.
  3. Employee Experience:
    1. Promote an inclusive and engaging organizational culture.
    2. Encourage collaboration, innovation, and employee well-being.
    3. Improve overall employee satisfaction and productivity.
  4. People Operations:
    1. Manage HR teams and related policies/programs.
    2. Ensure compliance with legal and regulatory standards.
    3. Develop HR workflows, systems, and analytics.
  5. Digital and Operational Transformation:
    1. Design human capital management capabilities within ERP systems.
    2. Create employee self-service experiences in ERP.
    3. Collaborate on the selection and deployment of enterprise resource planning platforms.

Key Skills Required:

  1. Strategic Vision: Ability to align workforce strategy with organizational goals and foresee future trends.
  2. Analytical Skills: Proficient in data analysis and forecasting to meet talent needs.
  3. Communication Skills: Excellent verbal and written skills to influence and collaborate.
  4. Leadership: Strong leadership capabilities to manage teams and drive change.
  5. Talent Management Expertise: In-depth knowledge of recruitment, onboarding, and performance management.
  6. Basic Computer Proficiency: Familiarity with Word, Excel, and Outlook.

Qualifications and Education:

To be considered for this position, candidates must meet one of the following educational and experiential combinations:

Education:

Bachelor's degree in a relevant field such as human resources, business administration, or organizational development.

Experience:

  • 5+ years of experience in HR, workforce strategy, or organizational planning.
  • Leadership experience in overseeing HR teams and managing organizational change.
  • Hands-on experience with HR operations, including policies and systems.
  • Advisory experience to executives on workforce planning and people management.
  • Strong analytical and problem-solving abilities.
  • Excellent communication skills with the ability to convey complex concepts.