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Customer Service Representative for Great Lakes Ace Hardware

2 months ago

Brockton, Massachusetts, United States Great Lakes Ace Hardware, Inc. Full time
Job Summary: We're seeking a highly motivated and customer-focused Sales Associate to join our Great Lakes Ace Hardware team. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.

Main Responsibilities:
  • Maintain a friendly and welcoming store environment, ensuring customers feel valued and supported.
  • Generate sales by effectively communicating product knowledge, features, and benefits to customers.
  • Merchandise products on end caps, shelves, counters, or tables, adhering to company planogram guidelines.
  • Process transactions accurately, handle customer complaints professionally, and maintain a clean and organized store environment.

Requirements:
  • High school diploma or equivalent required; related experience a plus.
  • Excellent communication, problem-solving, and teamwork skills.
  • Ability to work a flexible schedule, including weekends, and adapt to changing priorities.

About Us: Great Lakes Ace Hardware, Inc. is a leading hardware retailer committed to delivering exceptional customer experiences and building strong relationships within our communities. We offer competitive compensation, comprehensive training, and opportunities for professional growth and development.