Event Runner/Busser
3 weeks ago
NeueHouse is a dynamic work and social club where creatives and thought-leaders gather and connect. Our community of members aligns in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming, and gracious hospitality.
As a key member of our team, you will play a vital role in ensuring seamless service to our members and guests. Your attention to detail, ability to multitask, and warm hospitality will make a lasting impression on our community.
Key Responsibilities
- Facilitate collaboration between our kitchen and wait staff to ensure prompt and seamless service.
- Set tables, serve food orders, and remove used dishes and utensils with efficiency and attention to detail.
- Maintain thorough working knowledge of menus and be able to articulate to guests in an engaged and thoughtful manner.
- Deliver food orders from the kitchen to customers' tables rapidly and accurately.
- Act as the contact point between Front of the House and Back of the House staff.
- Communicate food orders to chefs, paying attention to priorities and special requests.
- Assist the wait staff with table setting and serve welcome drinks and hors d'oeuvres upon guests' arrival.
- Ensure food is served in accordance with safety standards.
- Check-in with customers and take additional orders or refill water as needed.
- Remove dirty dishes and utensils.
- Answer guests' questions about ingredients and menu items.
- Inform restaurant staff about customers' feedback or requests.
Requirements
- At least 1 year of experience as a Food Expeditor or similar entry-level role in a restaurant.
- Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs, and occasionally lift/move up to 50lbs.
- Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by F & B Manager.
- Impeccable customer service by responding promptly to member/guest needs, soliciting feedback to improve service, and responding to all member requests.
- Physical ability and stamina to carry heavy trays and stand for long hours.
- Availability to work various shifts, including weekends.
- Good oral communication skills.
- Ability to remain calm and professional in a fast-paced work environment.
- NeueHouse values diverse educational and training backgrounds in consideration of the role.
- Must be 18 years of age or older and possess Food Handlers cards.
Benefits
- Hourly rate: $25.00 an hour
- Retirement Plan (401k, IRA)
- Training & Development
- Free Food & Snack
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