Restaurant Host/Server Assistant

6 days ago


Missoula, Montana, United States MISSOULA DOUBLETREE Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Line Restaurant staff member to join our team at MISSOULA DOUBLETREE. As a Restaurant Host/Server Assistant, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Guest Service: Welcome guests and ascertain their dining needs, seat guests and manage the seating chart, and monitor restaurant activity to determine seating and dining flow.
  • Table Preparation: Set and prepare tables for dining, including folding napkins, cleaning and placing tableware, serving water, and ensuring tableware is in good and working condition.
  • Food Station Maintenance: Stock, maintain, and clean designated food station(s) and assist food server(s) with table service, including serving beverages, breads, etc.
  • Guest Inquiries: Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
Requirements
  • Customer Service Experience: 1 year of customer service experience is required.
  • Availability: Open schedule availability is a must.
What We Offer
  • Free Meal: A free meal per shift is provided.
  • Hilton Hotels Travel Discount Program: Eligibility for the Hilton Hotels travel discount program.
  • Benefits: Benefits vary for full-time and part-time employees.
  • Employee and Guest Focused Environment: A positive and supportive work environment that prioritizes both employee and guest satisfaction.


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