Dairy Queen Team Leader
4 days ago
Job Title: Assistant Restaurant Manager Dairy Queen
Estimated Salary: $45,000 - $55,000 per year
The Meadowbrook Treats team is seeking a highly skilled and motivated Dairy Queen Assistant Manager to join our dynamic team. As an Assistant Manager, you will be responsible for leading a team of dedicated employees, ensuring excellent customer service, and driving sales growth.
About the Role:
- Lead by example, demonstrating exceptional professionalism in every aspect of performance
- Greet and welcome customers enthusiastically, fostering a positive atmosphere
- Prioritize delivering fan-first service through timely and quality service
- Maintain high standards of inventory and cash control, meeting or exceeding Dairy Queen brand requirements
- Implement PRIDE systems and routines into daily operations, setting each shift up for success
- Analyze issues impacting profit & loss (P&L) and optimize sales and profit accordingly
- Support the General Manager in hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled team
- Create and maintain a clean, safe, and inviting environment for customers and employees alike
- Calmly resolve customer concerns, adhering to Dairy Queen's service recovery standards
- Foster a cooperative working relationship with management and team members, promoting a positive work environment
- Exhibit genuine passion for excellence at all times
- Perform other duties as assigned
Requirements:
- 1-3 years of high-volume restaurant leadership experience; quick service restaurant experience preferred
- High School diploma or equivalent required
- A proven track record of effectively managing COGS and labor
- Strong knowledge of safe food handling practices and ServSafe certification
- Ability to work well under pressure while maintaining a great attitude
- Comfortable standing for entire shifts and able to lift 50 pounds
- Capacity to work in varying temperatures
- Highly organized and detail-oriented, with the ability to oversee multiple aspects of the business in a fast-paced environment
- Good manners and proper personal hygiene expected
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