Customer Service Representative
3 weeks ago
Customer Service Representative Job Summary
Bar Harbor Bank & Trust is seeking a Customer Service Representative to join our team in Deer Isle, ME. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.
Key Responsibilities:
- Assist customers in identifying their financial needs and recommend additional products and services.
- Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
- Gain an understanding of the banking industry and contribute toward meeting branch goals in various categories, including deposits and loans.
- Build trusting relationships with individuals in the communities we serve.
- Process transactions for customers in a prompt, efficient, courteous, and professional manner.
- Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic knowledge of Windows and banking industry.
About Bar Harbor Bank & Trust:
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
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