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Facilities Maintenance Technician

2 months ago

Newport News, Virginia, United States Crestline Hotels and Resorts Full time

Job Summary:

The ultimate mission of the hospitality Maintenance team at Crestline Hotels & Resorts will be to ensure our guests' satisfaction by exceeding their expectations. The position is primarily responsible for maintaining the building, grounds, and mechanical equipment with particular attention towards safety and security.

Key Responsibilities:

  • Maintain timelines and work schedule in accordance with the preventive maintenance program to ensure seamless hotel operations.
  • Check work orders and night report for any assignment to be completed, ensuring prompt attention to guest requests and hotel needs.
  • Perform Preventive Maintenance work orders, including monitoring and maintaining all laundry and kitchen equipment, to guarantee optimal hotel performance.
  • Maintain guestrooms using rooms preventive maintenance program, ensuring a high level of guest satisfaction.
  • Change air-conditioning filters per the maintenance program, and check HVAC equipment: change filters, belts, bearings and lubricate as necessary, to prevent equipment failure.
  • Change or repair locks as needed, and perform general maintenance to guestrooms and public areas, to maintain a clean and safe environment.
  • Perform guest requests as assigned, and assist in all phases of repair work, to provide exceptional guest service.
  • Assist other engineering personnel as instructed by supervisor, and maintain cleanliness and organization of the work area, to ensure a productive and efficient work environment.
  • Maintain the proper use, cleaning, maintenance, and storage of all tools, and handle chemicals for designated uses/surfaces, to ensure a safe working environment.
  • Ensure security of any assigned keys, and all other duties as assigned, to support the hotel's overall success.

Requirements:

  • Clean and professional appearance, and ability to communicate clearly (Speaking and writing).
  • Ability to utilize basic technology including a smartphone and a computer, and experience in maintenance or building trades preferred.