Customer Service Representative
3 days ago
Sullivan Solutions LLC is a leading provider of customer service solutions for businesses in various industries.
We are dedicated to delivering exceptional customer experiences through our innovative and personalized approach.
Job SummaryWe are currently seeking a Customer Service Representative to join our team in Dublin, Ohio.
Key Responsibilities- Provide excellent customer service through online chat interactions in a timely and professional manner.
- Respond to customer inquiries and concerns regarding products, services, and company policies.
- Troubleshoot and resolve customer issues and complaints.
- Collaborate with other team members to ensure consistent and efficient customer service.
- High school diploma or equivalent.
- Previous customer service experience, preferably in a call center or online chat environment.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and decision-making abilities.
- Ability to multitask and work in a fast-paced environment.
- Proficient in computer and typing skills.
$40,000 - $60,000 per year.
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Career development and advancement opportunities.
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