Customer Service Representative

3 days ago


Dublin, Texas, United States Sullivan Solutions LLC Full time
Company Overview

Sullivan Solutions LLC is a leading provider of customer service solutions for businesses in various industries.

We are dedicated to delivering exceptional customer experiences through our innovative and personalized approach.

Job Summary

We are currently seeking a Customer Service Representative to join our team in Dublin, Ohio.

Key Responsibilities
  • Provide excellent customer service through online chat interactions in a timely and professional manner.
  • Respond to customer inquiries and concerns regarding products, services, and company policies.
  • Troubleshoot and resolve customer issues and complaints.
  • Collaborate with other team members to ensure consistent and efficient customer service.
Requirements
  • High school diploma or equivalent.
  • Previous customer service experience, preferably in a call center or online chat environment.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and decision-making abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Proficient in computer and typing skills.
Compensation and Benefits

$40,000 - $60,000 per year.

Comprehensive health, dental, and vision insurance.

401(k) retirement plan with company match.

Paid time off and holidays.

Career development and advancement opportunities.



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