Customer Service Liaison/Certified Nursing Assistant

2 weeks ago


Hoboken, New Jersey, United States Avante Villa at Jacksonville Beach Full time
Join Our Team as a Certified Nursing Assistant/Customer Service Liaison

We are seeking a compassionate and skilled Certified Nursing Assistant to join our team as a Customer Service Liaison. As a key member of our team, you will be responsible for providing exceptional customer service to our residents and their families, while also ensuring the highest level of care and support.

Responsibilities:
  • Provide customer service to residents and their families, responding to their needs and concerns in a timely and professional manner.
  • Assist with the coordination of care and services for residents, including scheduling appointments and communicating with healthcare providers.
  • Participate in the development and implementation of care plans, ensuring that residents receive the highest level of care and support.
  • Collaborate with the care team to ensure that residents receive consistent and high-quality care.
  • Maintain accurate and up-to-date records of resident interactions and care plans.
Requirements:
  • Certified Nursing Assistant (CNA) certification in good standing.
  • High school diploma or equivalent required.
  • Positive attitude and strong communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Eligibility for clearance through the abuse registry and Department of Law enforcement.
  • CPR certification.
What We Offer:
  • A competitive compensation and benefits package.
  • Opportunities for advancement and professional growth.
  • A supportive and collaborative work environment.
  • The chance to make a meaningful difference in the lives of our residents and their families.

Avante Villa at Jacksonville Beach is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.



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