Cake Production Coordinator
5 days ago
About the Role:
We are seeking a skilled Assistant Bakery Manager to join our team at Nothing Bundt Cakes Franklin-Cool Springs. This is a full-time, salary position that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.
Key Responsibilities:
- Prioritize the guest experience and model superior guest engagement.
- Partner with the Bakery Manager to lead all aspects of the guest experience, cake production, brand presentation, and work environment.
- Support the Bakery Manager in recruiting, selecting, and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
- Ensure NbC product, service, bakery environment, and visual merchandising standards are consistently upheld.
- Assist the Bakery Manager in executing operational and administrative responsibilities, including cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting, and expense control procedures.
- Co-manage special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
Requirements:
To be successful in this role, you will need:
- 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role with progressive managerial responsibilities.
- Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
- Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.
Working Conditions:
This role requires working various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.
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