Customer Service Representative

2 weeks ago


Florence, Colorado, United States PNC Full time
Job Description

PNC is seeking a highly skilled Customer Service Representative to join our Retail Branch organization. As a key member of our team, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and educate customers on new technology and banking product referral opportunities.

Key Responsibilities:

  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
  • Process a variety of customer interactions, including banking transactions and product referrals.
  • Educate customers on alternatives available for their financial interactions.
  • Identify banking opportunities during customer interactions and refer as appropriate.

Requirements:

  • High school diploma or equivalent required.
  • No prior experience necessary, but a comparable combination of education, job-specific certification(s), and experience may be considered.

Benefits:

  • Comprehensive benefits package, including medical, dental, and vision options.
  • 401(k) with PNC match, pension, and stock purchase plans.
  • Dependent care reimbursement account, back-up child/elder care, and adoption, surrogacy, and doula reimbursement.
  • Robust wellness program with financial incentives.

About PNC:

PNC is a leading financial services organization with a commitment to customer satisfaction and employee development. We offer a dynamic work environment, opportunities for growth and advancement, and a comprehensive benefits package.



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