Business Systems Analyst

7 days ago

Richmond, Virginia, United States 22nd Century Technologies Full time
Business Analyst Job Description

The Virginia Department of Transportation (VDOT) Information Technology Division (ITD) is seeking a Business Analyst to work as a key member of the Business Analytics and Testing Support Team for IT projects.

This analyst will support teams working in Agile (Sprint) as well as traditional Waterfall methodologies for Software Development Lifecycle (SDLC).

Responsibilities include analyzing problems, documenting business processes, developing requirements, user stories, and acceptance criteria, and managing requirements traceability and testing.

VDOT is a fast-paced organization with high standards for work quality and efficiency. This position is expected to handle multiple projects and remain flexible and productive despite changing priorities and processes.

Ongoing improvement and efficiency are part of our culture, and each team member is expected to contribute to process improvements.

Key Responsibilities:
  • Work with project team members and business stakeholders to understand business processes and pain points.
  • Develop expertise in customers' business applications.
  • Conduct root cause analysis to identify system gaps and deficiencies that require a business, technical, or blended approach for resolution.
  • Diagram current processes and proposed modifications using process flows, context diagrams, and data flow diagrams.
  • Client and document requirements and user stories with a focus on improving both business and technical processing.
  • Decompose requirements into epics and features and create clear and concise user stories that are easy to understand and implement by technical staff.
  • Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications.
  • Identify and group related user stories into themes, document dependencies, and associated business processes.
  • Assist the product owner in maintaining the product backlog.
  • Create conceptual prototypes and mock-ups.
  • Propose alternative solutions that balance cost and benefit and adequately test a solution's feasibility for business and technical compatibility.
  • Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail, and test potential and implemented solutions.
  • Perform quality analyst functions such as defining test objectives, test plans, and test cases, and executing test cases (including regression testing).
  • Coordinate and facilitate user acceptance testing with business and ensure project managers/scrum masters are informed of progress.
Required Qualifications:
  • A minimum of 10 years of experience delivering business and systems analysis artifacts.
  • 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology.
  • Experience organizing and maintaining product and sprint backlogs.
  • Experience translating client and product strategy requirements into application requirements and user stories.
  • Proficient with defining acceptance criteria and managing acceptance process with development.
  • Experience with large, multi-module systems.
  • Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
  • Experience with application lifecycle management (ALM).
  • Exceptional written and oral communications skills and the proven ability to work well with a diverse set of peers and customers.
Preferred:
  • CBAP and/or CSPO certification.
  • Experience using Team Foundation Server for agile software development and work item tracking.
  • Experience with automated testing tools such as Test Complete.
Desired Skills:
  • Certified Business Analysis Professional (CBAP) or Certified Scrum Product Owner (CSPO) certification.
  • Experience using Team Foundation Server for agile software development and work item tracking.
  • Experience with automated testing tools such as Test Complete.
  • Expertise with Power platform.
Required Skill:
  • Delivering business and systems analysis artifacts such as Business Requirements Documentation (BRD), Requirements Traceability Matrix (RTM).
  • Agile Business Analyst with a strong understanding of Scrum concepts and methodology.
  • Experience translating business and product strategy requirements into application requirements and user stories.
  • Proficient with defining acceptance criteria and managing acceptance process with development.
  • Experience creating wireframes and prototypes (using applications such as Balsamiq).
  • Experience with large, multi-module systems.
  • Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
  • Experience with application lifecycle management (ALM).
  • Exceptional written and oral communications skills and the proven ability to work well with a diverse set of peers and customers.

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