Site Operations Manager

6 days ago


Savannah, Georgia, United States Zips Car Wash Full time
Job Overview

We are seeking a highly motivated and experienced Assistant Site Manager to join our team at Zips Car Wash in Savannah, GA. As an Assistant Site Manager, you will be responsible for overseeing the daily operations of the car wash, ensuring exceptional customer service, and achieving business goals.

Salary and Benefits

The starting salary for this position is $16/hour + bonus and commission pay. You can expect a competitive hourly rate based on your experience, as well as incentives and bonuses for meeting sales targets. In addition to your base salary, you will also receive a range of benefits, including daily pay, flexible scheduling, tuition reimbursement, free car washes, 401(k) matching, health, dental, and vision insurance, and paid time off.

Responsibilities
  • Welcome and engage with customers in a warm and friendly manner, providing a thorough and enjoyable car wash experience.
  • Engage customers and enroll them in our Unlimited Wash Club, promoting a loyal customer base.
  • Safely and efficiently load vehicles using clear hand signals and a smile, ensuring customer satisfaction.
  • Conduct daily preventative maintenance programs, proactively repairing equipment and troubleshooting issues quickly.
  • Perform cleaning procedures of the tunnel and equipment daily, maintaining a clean and safe environment.
  • Maintain the appearance of outside landscaping and ensure all vacuums are functioning properly.
  • Ability to open and close the site, facilitating daily operations and ensuring smooth transitions.
  • Provide ongoing coaching, training, and motivation to team members to achieve sales goals and highest standards of customer service.
Requirements
  • 1 year of experience in leadership or customer service in a professional or personal capacity.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced environment.
  • High School Diploma or Equivalent.
  • Preferred: Associate degree or higher in business or related field.
  • Preferred: Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets.
  • Preferred: Car wash experience.


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