Medical Office Supervisor
2 days ago
Job Summary: We are seeking a highly skilled Medical Office Supervisor to join our team in Clifton Park, NY. As a key member of our staff, you will be responsible for ensuring the smooth operation of our medical practice, providing exceptional customer service, and leading our front-end team with expertise and enthusiasm.
About the Role: The successful candidate will have strong leadership skills, experience working in a fast-paced medical office environment, and excellent communication and problem-solving abilities. You will be responsible for coordinating front-end functions, including scheduling and registration, check-in and check-out, charge entry/claims, and end-of-day processes. Additionally, you will serve as a mentor and role model to your colleagues, display leadership qualities, and manage daily staffing needs in coordination with office and float pool managers.
Key Responsibilities:
- Schedule patient appointments to maximize patient access
- Handle all incoming calls and direct appropriately
- Register patients, obtain necessary consent forms, and collect co-pays when applicable
- Act as a liaison between patients and clinical staff, monitor delays, and inform patients
- Consistently and accurately pass charges in accordance with office policies and procedures
Requirements:
- Associate's degree preferred; High School Diploma/Equivalent Required
- Demonstrated proficiency with Microsoft Office products and other computer applications
- Demonstrated experience delivering successful customer service
- Demonstrated experience handling multiple priorities in a deadline-driven environment
- Ability to lift 25 lbs.
What We Offer: Our competitive salary is $55,000 - $65,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Additionally, we provide opportunities for professional growth and development, as well as a dynamic and supportive work environment.
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