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Customer Service Ambassador

2 months ago

Kissimmee, Florida, United States Toho Water Authority Full time

Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative at Toho Water Authority. As a key member of our Customer Service Call Center, you will play a vital role in providing exceptional support to our customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer requests and provide accurate information to ensure customer satisfaction.
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
  • Stay up-to-date with company policies and procedures to provide accurate information to customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive customer information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.