Customer Service Representative

1 week ago


Snellville, Georgia, United States PJ'S Tropical Foods Full time
Job Overview

Welcome to PJ's Tropical Foods, a dynamic and fast-paced restaurant where excellent customer service is our top priority. As a key member of our team, you will be responsible for providing a warm and welcoming experience to our guests while ensuring that every interaction is of the highest quality.

About the Role

We are seeking an energetic and friendly individual to join our team as a Customer Service Representative. In this role, you will be the face of our company, interacting with customers in a professional and courteous manner. Your primary responsibility will be to ensure that all customers receive exceptional service, from greeting them at the door to serving them their meals and handling any issues that may arise during their visit.

Responsibilities

The successful candidate will be responsible for:
  • Greeting customers warmly and making them feel welcome
  • Taking orders accurately and efficiently
  • Serving food and beverages in a timely manner
  • Handling customer complaints and resolving issues promptly
  • Maintaining a clean and organized work environment


Requirements

To be considered for this exciting opportunity, you must have:
  • Excellent communication and interpersonal skills
  • A strong commitment to customer satisfaction
  • The ability to work in a fast-paced environment
  • A high school diploma or equivalent
  • A minimum of 6 months' experience in a customer-facing role


Benefits

We offer a competitive salary of $40,000 per year, plus benefits including medical, dental, and vision insurance, paid time off, and opportunities for career advancement. Estimated annual salary is $40,000 - $55,000 based on location.

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