Industrial Operations Specialist
7 days ago
About Hims & Hers
Hims & Hers Health, Inc. is a leading health and wellness platform revolutionizing telehealth for providers and patients alike. Our mission is to make personalized solutions accessible through continued innovation in the space.
We offer nonprescription products and access to highly personalized prescription solutions for various conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Job Summary
We are seeking an experienced Industrial Engineer to join our pharmacy and fulfillment operation team as an Industrial Operations Specialist - Process Optimization Expert.
The ideal candidate will be responsible for optimizing processes, improving efficiency, and maximizing productivity in our pharmacy and fulfillment operations.
Key Responsibilities:
- Conduct thorough analysis of existing processes and workflows within the pharmacy and fulfillment operations, including order processing, inventory management, dispensing, packaging, and shipping.
- Identify bottlenecks, inefficiencies, and areas for improvement.
- Develop and implement strategies to streamline processes, reduce waste, and increase productivity.
- Collaborate with cross-functional teams, including pharmacists, technicians, logistics personnel, and management, to gather insights and identify improvement opportunities.
- Determine optimal staffing levels and work distribution to ensure efficient and balanced workload across different areas of the pharmacy and fulfillment operations.
- Design and implement labor standards and performance metrics to monitor productivity and ensure optimal resource allocation.
- Conduct time and motion studies to establish baseline performance levels and identify opportunities for improvement.
Requirements:
- Bachelor's degree in industrial engineering, manufacturing engineering, or a related field. A master's degree is preferred.
- Proven experience working as an Industrial Engineer in a pharmacy or fulfillment operation, preferably within the Retail, Ecommerce, or healthcare industry with a minimum of 1+ years of previous experience.
- Strong knowledge of process improvement methodologies such as Lean, Six Sigma, and Kaizen.
- Proficiency in process mapping, data analysis, and statistical tools.
- Experience with facility layout design and optimization using AutoCAD and Sketchup.
Benefits:
- Competitive salary range: $100,000-$120,000 USD
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits, including medical, dental, and vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers online products
- 401k benefits with employer matching contribution
- Offsite team retreats
Conditions of Employment:
- This position requires working with Hazardous Drugs (HD) and wearing Personal Protective Equipment (PPE) for the length of working with these drugs.
- This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators.
About You
You have a passion for process optimization and a proven track record of driving efficiency and productivity in fast-paced environments.
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