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Lead Process Improvement Engineer

2 months ago


Jupiter, Florida, United States Jupiter Medical Center Full time

About Us
Jupiter Medical Center is recognized as the premier provider of healthcare services in Palm Beach County and the surrounding Treasure Coast, consistently achieving top rankings in Safety, Quality, and Patient Satisfaction.

Role Overview
The Lead Process Improvement Engineer plays a crucial role in enhancing the quality of care and ensuring patient safety through effective internal consulting.

Key Responsibilities
- Deliver training modules focused on process improvement methodologies.
- Identify and analyze critical areas for clinical performance enhancement, aiming to reduce costs while improving patient outcomes.
- Collaborate with Decision Support to gather essential metrics and provide advanced analytics to support performance improvement initiatives.
- Independently lead project teams to ensure timely and budget-compliant completion of assigned projects.

Qualifications
- Bachelor's degree in Industrial Engineering, Project Management, or a related field; a Master's degree is preferred.
- A minimum of 5 years of relevant experience in healthcare project management and process improvement methodologies such as Lean and Six Sigma.
- Strong analytical skills with the ability to identify root causes and propose practical solutions.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction and attention to detail.

Performance Improvement Strategies
- Develop and manage initiatives aligned with the organization's vision and performance improvement plan.
- Engage with Service Lines to identify projects that add value and adjust plans as necessary to meet evolving needs.
- Provide regular updates to stakeholders, including metrics and statistics, to track progress and outcomes.

Team Collaboration
- Utilize effective communication and teamwork skills to foster strong relationships across the organization.
- Actively listen to stakeholders to understand their needs and clarify expectations, promoting satisfaction among patients, physicians, and employees.

Additional Duties
- Perform other responsibilities as assigned to support the overall mission of Jupiter Medical Center.