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Retail Store Cleaning Associate
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented Store Environment Specialist to join our team at TJ Maxx. As a Store Environment Specialist, you will be responsible for maintaining a clean and organized store environment, ensuring a positive customer experience, and upholding operational and loss prevention standards.
Key Responsibilities:
- Maintain a clean and organized store environment, including the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
- Adhere to all operational, merchandise, and loss prevention standards.
- Cross-trained to work in multiple areas of the store to support the needs of the business.
- Role model established customer experience practices with internal and external customers.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Maintain all floor care cleanliness standards, including the maintenance and operation of the scrubber and buffer.
- Maintain all organizational, cleanliness, and recovery standards for the entire store, Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
- Adhere to all company policies concerning Health and Safety, including the refilling of all essential items in the Lounge, Restrooms, and Front End.
- Cross-trained in other areas of the store, including Backroom, Front End, Sales Floor, etc.
- Support and respond to all Front End coverage needs.
- Adhere to and uphold merchandising philosophy and signage standards.
- Initiate and participate in store recovery as needed throughout the day.
- Adhere to all operational and loss prevention controls in accordance with company guidelines and policies, including shrink reduction.
- Communicate accurately and effectively with management and Associates.
- Adhere to all labor laws, policies, and procedures, including Associate meal and break period policies.
- Participate in safety awareness and maintain a safe environment.
Requirements:
- Excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Strong organizational skills with attention to detail.
- Physical stamina to perform cleaning tasks and run floor buffer and scrubber.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Strong communication skills, verbal and written.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Standout colleague, working effectively with peers and supervisors.
- Retail customer experience preferred.
Benefits:
Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.
Working at TJ Maxx:
We are a dynamic and fast-paced retail company that values diversity, inclusion, and employee growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.