Retail Sales Associate
4 weeks ago
As a Retail Sales Associate at JOANN Stores, you will be responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place. You will drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. You will also contribute to the overall sales and environment of the store through positive interactions with customers and other Team Members.
Key Responsibilities
Hearts
- Provide exceptional customer service by greeting every customer and using the F.A.S.T. service model to meet their needs.
- Engage with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
- Process customer transactions at the cutting counter and cash register in an efficient and friendly manner.
- Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
- Proactively drive sales through product knowledge, suggestive selling, and building strong customer relationships to the JOANN brand.
- Work to minimize shrink in the store by following proper policies and procedures.
- Assist other Team Members with tasks to ensure that the team exceeds expectations set by Store Management.
- Work with Store Management and other Team Members on projects in a friendly and professional manner.
Physical Requirements
- Stand during an entire shift (other than normal break time).
- Continuously walk around all areas of the store throughout shift.
Benefits
- Medical, Dental, and Vision benefit plans.
- Company-paid basic, Optional, and Dependent life insurance.
- Long-term disability and Company-paid Short-term disability.
- Paid Time Off and Sick Time.
- Tuition Reimbursement.
- Team Member Discount.
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