Memory Care Director

5 days ago


Troy Michigan, United States American House Senior Living Communities Full time
Job Summary

We are seeking a dedicated and compassionate Memory Care Director to oversee the day-to-day operations of our Memory Care Community at American House Senior Living Communities. As a key member of our team, you will be responsible for ensuring the highest levels of resident care, satisfaction, and staff well-being.

Key Responsibilities:
  • Compliance and Quality Assurance: Ensure adherence to American House's mission, philosophy, policies, and procedures.
  • Communication and Collaboration: Coordinate effective communication among Resident Associates, residents, and families to foster a positive and supportive community environment.
  • Staff Supervision and Development: Supervise and delegate tasks to ensure continuous high-quality service within the Memory Care Community, while also providing guidance and support to staff members.
  • Team Building and Engagement: Establish strong relationships among Memory Care team members to facilitate teamwork and collaboration.
  • Resident Services: Engage in prospective resident visits, perform welcome orientations, and prepare monthly lifestyle/activity calendars to enhance resident engagement and satisfaction.
  • Logistics and Scheduling: Schedule and provide transportation for group events and personal appointments as necessary, while also developing work schedules and assignments to ensure staff accountability and task completion.
Requirements:
  • Experience: At least two years of experience in Assisted Living, with a preference for experience working with the geriatric population, dementia-related, or other related fields.
  • Driver's License: Must have a valid driver's license and a good driving record.
Desirable Skills:
  • Teamwork: Ability to work collaboratively with colleagues to achieve common goals.
  • Initiative and Energy: Demonstrated ability to take initiative and maintain a high level of energy and enthusiasm in a fast-paced environment.
  • Follow-up and Adaptability: Ability to follow up on tasks and adapt to changing circumstances and priorities.
  • Resilience and Integrity: Demonstrated resilience and integrity in a challenging and dynamic environment.
  • Quality Orientation and Attention to Detail: Strong attention to detail and commitment to delivering high-quality services.
  • Tolerance for Stress and High Work Standards: Ability to manage stress and maintain high work standards in a fast-paced environment.
  • Customer Service and Relationship Management: Excellent customer service skills and ability to build strong relationships with residents, families, and staff.
  • Innovation and Program Design: Ability to think creatively and design innovative programs and services to enhance resident engagement and satisfaction.


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